Cancellation Policy

TERMS OF SERVICE CANCELLATION & NO SHOW Any appointments cancelled within 72 hours of appointment date will not be able to transfer deposit to a later date and deposits will be forfeited. Same day cancellations or NO SHOW will be charged for the price of the FULL SERVICE. Please understand that our artists are very busy. We have set aside time for your appointment and without proper notice we will not be able to find a replacement for your appointment time. RESCHEDULING Rescheduling appointments will only be possible if the artist is given at least 72 hours notice prior to your scheduled appointment. Due to limited appointment availability, we may not be able to reschedule your appointment until a much later date. Promotional rates may change if you reschedule your appointment to a later date. If you are rescheduling your TOUCH UP the rates will change depending on what time frame you schedule your new appointment (use price lists as reference). If you are rescheduling within 72 hours of your appointment date you will not be able to transfer deposit to a later date and deposits will be forfeited. A new deposit will need to be made when rescheduling a future appointment if it is within a 72 hours of your scheduled appointment. LATE POLICY Appointments will be CANCELLED and no refunds will be given if the client is more than 15 minutes late to their appointment. Artists take. multiple clients a day and need the full amount of time for each appointment. You may schedule a new appointment, but will need to place another deposit.

Contact Details

• Brows by Carly, Monterey Road, San Jose, CA, USA